Terms & Conditions Definitions

“Company” Wine Utopia Limited trading as Wine Utopia.

“Goods” the goods which the company is to supply in accordance with these Terms and Conditions.

“Customer” the person, firm, sole trader or the limited company who accepts the company’s quotation for sale of goods by making an Order Request.

General

All goods are sold and supplied to the customer upon the following standard terms and conditions. The company reserves the right at its discretion to accept or decline any Order Requests only become Orders binding upon the company when the company has provided a confirmation of acceptance of the Order request. Orders will only be accepted from persons over the age of 18.

Prices

All prices are quoted per bottle and per case including VAT and including excise duty unless otherwise stated and are correct at time of quotation. The Company reserves the right to change prices without notice and goods will be charged at the prices prevailing at the date of dispatch. All goods are offered subject to stock availability and remain the property of the company until paid in full.

Payment terms

The company must receive payment in full before delivery will be arranged unless the Company has agreed credit terms. The company will not enter into a sale or return arrangement unless specifically agreed to prior to order confirmation.

Claims

All goods must be inspected at the time of delivery. Claims for breakage, loss or damage must be notified in writing to both the Company and the carriers within 24hrs of delivery. Non-delivery must be notified within 7 working days of date of invoice or dispatch note. No claims for compensation will be accepted if notification is made outside these deadlines.

Warranties

Other than as stated in these terms and conditions all warranties, conditions, terms and undertaking, expressed or implied, whether by statute, common law, custom, trade usage, course of dealings or otherwise in respect Goods supplied by the Company are hereby excluded to the fullest extent permitted by law save that nothing in the agreement operates to exclude or limit the customer’s statutory rights.

Insolvency

The company may terminate the order by written notice if the customer become insolvent or is deemed to be unable to pay its debt.

Data protection

In placing an order request the customer consents to the Company holding and using the customer’s personal information in order to inform the Customers of the company’s promotions and events. The Company will not pass Customer details to any third party except for the purpose of delivery of Goods pursuant to an order. If the Customer does not want to receive such information, the Customer shall inform the Company of that fact in writing.

Dispute resolution

If any dispute arises in relation to Goods supplied by the Company both the Company and the Customer agree to negotiate in good faith to resolve such dispute before recourse to litigation. If any dispute cannot be resolved by way of negotiation then both parties agree to submit to the jurisdiction of the courts of England & Wales whose jurisdiction shall be exclusive save in respect of the enforcement of judgments when such jurisdiction will be non-exclusive.

Applicable Law

These terms and conditions are governed by the laws of England & Wales.

Terms & Conditions Definitions

“Company” Wine Utopia Limited trading as Wine Club.

“Goods” the goods which the company is to supply in accordance with these Terms and Conditions.

“Customer” the person, firm, sole trader or the limited company who accepts the company’s quotation for the sale of goods by making an Order Request.

General

All goods are sold and supplied to the customer upon the following standard terms and conditions. The company reserves the right at its discretion to accept or decline any Order Requests only become Orders binding upon the company when the company has provided confirmation of acceptance of the Order request. Orders will only be accepted from persons over the age of 18.

Prices

All prices are quoted per bottle and per case including VAT and including excise duty unless otherwise stated and are correct at time of quotation. The Company reserves the right to change prices without notice and goods will be charged at the prices prevailing at the date of dispatch. All goods are offered subject to stock availability and remain the property of the company until paid in full.

Deliveries

If possible please let us know a safe place to leave your wine if you are not going to be in. You can specify this on the initial questionnaire that we send you.

We aim to deliver your wine between 9 am and 5 pm (excluding public holidays).

We can deliver to an alternative address if you have specified this.

We will allow you to hit the 'pause' button on your delivery once in your 12-month rolling subscription after your first delivery if it is for a valid reason i.e. You are on holiday.

Payment terms

All payments are by Credit or Debit Card and will be charged prior to delivery.

By entering your card details you are setting up a recurring payment and are authorising us to take payment prior to your wine delivery.

Claims

Claims for breakage, loss or damage must be notified in writing to both the Company and the carriers within 24hrs of delivery. Non-delivery must be notified within 7 working days of the date of invoice or dispatch note. No claims for compensation will be accepted if notification is made outside these deadlines.

Cancellation

You can cancel your subscription at any time. Should you cancel you should allow a reasonable amount of time for your cancellation to be processed. If you cancelled and your wine is already out for delivery you will be expected to take delivery.

Warranties

Other than as stated in these terms and conditions all warranties, conditions, terms and undertaking, expressed or implied, whether, by statute, common law, custom, trade usage, course of dealings or otherwise in respect Goods supplied by the Company are hereby excluded to the fullest extent permitted by law save that nothing in the agreement operates to exclude or limit the customer’s statutory rights.

Insolvency

The company may terminate the order by written notice if the customer becomes insolvent or is deemed to be unable to pay its debt.

Data protection

In placing an order request the customer consents to the Company holding and using the customer’s personal information in order to inform the Customers of the company’s promotions and events. The Company will not pass Customer details to any third party except for the purpose of delivery of Goods pursuant to an order. If the Customer does not want to receive such information, the Customer shall inform the Company of that fact in writing.

Dispute resolution

If any dispute arises in relation to Goods supplied by the Company both the Company and the Customer agree to negotiate in good faith to resolve such dispute before recourse to litigation. If any dispute cannot be resolved by way of negotiation then both parties agree to submit to the jurisdiction of the courts of England & Wales whose jurisdiction shall be exclusive save in respect of the enforcement of judgments when such jurisdiction will be non-exclusive.

Applicable Law

These terms and conditions are governed by the laws of England & Wales.