Terms & Conditions Definitions

“Company” Wine Utopia Limited trading as Wine Utopia.

“Goods” the goods which the company is to supply in accordance with these Terms and Conditions.

“Customer” the person, firm, sole trader or the limited company who accepts the company’s quotation for sale of goods by making an Order Request.


All goods are sold and supplied to the customer upon the following standard terms and conditions. The company reserves the right at its discretion to accept or decline any Order Requests only become Orders binding upon the company when the company has provided a confirmation of acceptance of the Order request. Orders will only be accepted from persons over the age of 18.


All prices are quoted per bottle and per case including VAT and including excise duty unless otherwise stated and are correct at time of quotation. The Company reserves the right to change prices without notice and goods will be charged at the prices prevailing at the date of dispatch. All goods are offered subject to stock availability and remain the property of the company until paid in full.

Payment terms

The company must receive payment in full before delivery will be arranged unless the Company has agreed credit terms. The company will not enter into a sale or return arrangement unless specifically agreed to prior to order confirmation.


All goods must be inspected at the time of delivery. Claims for breakage, loss or damage must be notified in writing to both the Company and the carriers within 24hrs of delivery. Non-delivery must be notified within 7 working days of date of invoice or dispatch note. No claims for compensation will be accepted if notification is made outside these deadlines.


Other than as stated in these terms and conditions all warranties, conditions, terms and undertaking, expressed or implied, whether by statute, common law, custom, trade usage, course of dealings or otherwise in respect Goods supplied by the Company are hereby excluded to the fullest extent permitted by law save that nothing in the agreement operates to exclude or limit the customer’s statutory rights.


The company may terminate the order by written notice if the customer become insolvent or is deemed to be unable to pay its debt.

Data protection

In placing an order request the customer consents to the Company holding and using the customer’s personal information in order to inform the Customers of the company’s promotions and events. The Company will not pass Customer details to any third party except for the purpose of delivery of Goods pursuant to an order. If the Customer does not want to receive such information, the Customer shall inform the Company of that fact in writing.

Dispute resolution

If any dispute arises in relation to Goods supplied by the Company both the Company and the Customer agree to negotiate in good faith to resolve such dispute before recourse to litigation. If any dispute cannot be resolved by way of negotiation then both parties agree to submit to the jurisdiction of the courts of England & Wales whose jurisdiction shall be exclusive save in respect of the enforcement of judgments when such jurisdiction will be non-exclusive.

Applicable Law

These terms and conditions are governed by the laws of England & Wales.